Skip to main content

4 Attributes of Engaged Conversations

The ability to engage in conversation(s) leads to countless possibilities and opportunities. Whether those opportunities are in the classroom, the teacher's lounge, the CEO's office, the workspace, the coffee station, or on the sales floor - engaged conversations are important.



 The following list provides "4 Attributes of Engaged Conversations" that I have learned that are critically important to the engagement process.

Be courteous.  Make it your goal to maintain the demeanor of any conversation.  Kindness communicates respect. 

Be calm.  Great leaders know that there is no substitute for remaining calm, even in the most challenging set of circumstances, remain calm.  Calmness communicates stability.

 Be consistent.  When information is consistently, accurately, and fairly delivered; improvement, growth, and difficult situations being resolved can all occur. Consistency communicates clarity.

Be honest.  This means be free of deception, including, deceptions provided by your won perceptions  Honesty communicates transparency.

Crucial Conversations
(click it to get it)


Final thoughts:
  • These attributes may be challenging to maintain, embrace the challenged and know they are worth it in the end!
  • It is up to me, as the person desiring "effective engagement" to model and maintain these ideals and behaviors.
  • It costs me nothing to be courteous, calm, consistent, and honest.  The benefits are immeasurable.
  • Read the book above!
___________________________

Failing to understand the attributes of an engaged conversation and their overall impact on "what" you do and "why" you do it, may slow both personal and organizational success and growth.
___________________________

As always – if you would like to learn more about this topic - or - book me to speak with your organization, operators are standing by!





Comments

Post a Comment

Popular posts from this blog

3 Results on Engagement from Lack of Accountability

Personal Accountability : Powerful and Practical Ideas for You and Your Organization Three results on effective engagement from the lack of personal and organizational accountability: Placing blame Victim thinking Procrastination Each person and organization needs a practical approach to eliminating blame, victim thinking, and procrastination. By walking the high road - the path to personal and organizational accountability - we can achieve greater levels of excellence and leadership in our lives, both at work and at home. If you or your organization is searching to improve personal accountability, I suggest this book! The ideas presented in this book are pragmatic and readily applied. Failing to understand the results on engagement from lack of accountability and how to overcome it may slow both personal and organizational success and growth. As always – if you would like to learn more about this topic - or - book me to speak with your organization - or - dis...
Post a Comment
Read more

Meaningful Engagement: The Fred Factor(s)

A View of Engagement - Fred 1.0 Nine years ago, bestselling author and business consultant Mark Sanborn introduced the world to "The Fred Factor" - a book - with a focus on delivering extraordinary service in simple, yet, remarkable ways. Fred’s story inspired millions. Companies and even entire cities were inspired to turn the ordinary into the extraordinary each day. We’ve all encountered people like Fred. In this writing, Sanborn illuminates the simple steps each of us can take to transform our own lives from the ordinary into the extraordinary.  The Four Engagement Based Principles of Fred Sanborn, through stories about Fred and others like him, reveals the four basic principles that will help us bring fresh energy and creativity to our life and work. The principles are:  Make a real difference everyday, Become more successful by building strong relationships, Create real value for others without spending a penny, and Constantly reinve...
Post a Comment
Read more

Friday with Friends - "Relationships Matter"

As humans we crave relationships. We are relational beings. Need proof? Next time you go on a plane pay attention to how many people who are seemingly strangers will talk to each other for the duration of your trip. Relationships matter not only to us in society, they matter to us as educators. When I was in college, my education professors always put an emphasis on student relationships. Making sure we interact well with students. I wish that I could provide a silver bullet to developing relationships with students or a simple ten point checklist to follow to create better relationships with students, but the fact of the matter is that I would then be lying to you. It's funny. At points I have heard stories of some students who misbehave for some teachers. Those same students are like angels in my class; I love working with them. Sometimes I have students who challenge me but don't challenge their other teachers. Relationships depend entirely on t...
Post a Comment
Read more